24 Harbour Road Portishead BS20 7AL
24 Harbour Road Portishead BS20 7AL
In order to keep you and our team safe, we’ve made some changes at Evolve, these include:
We have put up sneeze screens on reception
We have had to take away our magazines, tea and coffee
You will need to use hand sanitiser when you arrive
The chairs in reception have been changed to plastic ones as we have to wipe them regularly
You must have an appointment if you come in to the practice
Please don’t bring anything extra with you such as shopping
Unless absolutely necessary, please attend by yourself
We will be sending you out forms electronically to your phone for you to fill out prior to your appointment, please send them back, if you have any problems, call us on 01275 842550
We have to phone you the day before your appointment to ask you some pre-screening COVID 19 questions
We will be asking for payment for your treatment over the phone the day before your treatment
Please arrive on time, we have to limit the number of patients in the practice, if you arrive early, we may ask you to wait outside, if you are late, we might not be able to see you
We may ask you to wait in your car until we can see you so that we have as few people reception as possible
Our toilet facilities are not in general use, only for emergencies, please go before you come
Once your appointment is over, you will need to leave as soon as possible
You will be given a bag to put your coat in and a bag for valuables if your appointment involves drilling
Please wear a face covering to your appointment, please let us know if for some reason you cannot wear a face covering so that we can schedule your appointment accordingly
We might do a video consultation prior to your appointment to assess your need, we have to do everything we can to keep the number of times that you visit the practice to a minimum
We might not be able to offer you the exact time of appointment you want as we have to schedule vulnerable and extremely vulnerable patients at certain times of day
Please let us know if you develop symptoms of COVID within 14 days after your appointment
We will be in full PPE so may look a bit different but it’s still us underneath it all
If you have any concerns, please call us on 01275 842550