COVID-19

In order to keep you and our team safe, we’ve made some changes at Evolve, these include:

• We have put up sneeze screens on reception

• We have had to take away our magazines, tea and coffee

• You will need to use hand sanitiser when you arrive

• The chairs in reception have been changed to plastic ones as we have to wipe them regularly

• You must have an appointment if you come in to the practice

• Please don’t bring anything extra with you such as shopping

• Unless absolutely necessary, please attend by yourself

• We will be sending you out forms electronically to your phone for you to fill out prior to your appointment, please send them back, if you have any problems, call us on 01275 842550

• We have to phone you the day before your appointment to ask you some pre-screening COVID 19 questions

• We will be asking for payment for your treatment over the phone the day before your treatment

• Please arrive on time, we have to limit the number of patients in the practice, if you arrive early, we may ask you to wait outside, if you are late, we might not be able to see you

• We may ask you to wait in your car until we can see you so that we have as few people reception as possible

• Our toilet facilities are not in general use, only for emergencies, please go before you come

• Once your appointment is over, you will need to leave as soon as possible

• You will be given a bag to put your coat in and a bag for valuables if your appointment involves drilling

• Please wear a face covering to your appointment, please let us know if for some reason you cannot wear a face covering so that we can schedule your appointment accordingly

• We might do a video consultation prior to your appointment to assess your need, we have to do everything we can to keep the number of times that you visit the practice to a minimum

• We might not be able to offer you the exact time of appointment you want as we have to schedule vulnerable and extremely vulnerable patients at certain times of day

• Please let us know if you develop symptoms of COVID within 14 days after your appointment

We will be in full PPE so may look a bit different but it’s still us underneath it all

If you have any concerns, please call us on 01275 842550