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At Evolve Dentistry we understand that life can be unpredictable and schedules can change unexpectedly. However, we also understand the importance of our patients’ time and the impact that missed appointments can have on our practice and other patients who may need to be seen urgently.

To ensure that we can provide the best possible care to all of our patients, we have implemented a deposit policy for all appointments. This policy requires a £45 deposit to be made at the time of booking, which will be applied towards the total cost of the appointment. Deposits are non-refundable in the event of an appointment being missed without prior notice or if the appointment is cancelled within 2 working days of the appointment.

We take deposits for the following reasons:

  • Secure Appointments – Deposits are taken to secure the appointment slot for our patients. This means that we can guarantee the time and resources needed to provide high-quality care to our patients
  • Reduce No-Shows – Deposits help to reduce the number of missed appointments, which is not only frustrating for our team but also denies other patients the opportunity to be seen. By taking a deposit, we can encourage our patients to commit to their appointments and reduce the likelihood of no-shows
  • Cover Costs – Deposits help us to cover the costs associated with missed appointments. These costs include staff time, equipment, and resources that may have been allocated to the appointment
  • Fairness – Deposits ensure that all patients are treated fairly and equitably. If a patient fails to show up for their appointment without providing adequate notice, it may prevent other patients from being seen in a timely manner

We understand that there may be extenuating circumstances that may prevent a patient from being able to make their appointment. If this is the case, we ask that our patients provide us with as much notice as possible so that we can make arrangements to reschedule the appointment.

Thank you for your understanding and cooperation in helping us to provide the best possible care to all of our patients. If you have any questions or concerns about our deposit policy, please contact Katrina del Pozo, the practice manager.

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Tooth Whitening & Hygiene Appointment

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✨ We’re absolutely thrilled to share that Evolve Dentistry is a finalist in the Private Dentistry Awards 2025! ✨

We’ve been shortlisted for Best Patient Care, Best Practice, and Best Team in the Private Dentistry Awards – three categories that truly reflect what matters most to us.

Our team takes immense pride in creating a warm, caring environment where every patient feels listened to and looked after. 💚

#PrivateDentistryAwards #EvolveDentistry #Portishead #BestTeam #BestPractice #BestPatientCare #DentalCareWithHeart
✨ Meet Fiona ✨

Fiona has just completed her orthodontic treatment here at Evolve Dentistry! 🎉 After years of teeth grinding that caused small chips in her front teeth, she now has a beautifully aligned smile to be proud of. 🦷
✨ Our 2026 Wrinkle Clinic Dates Are Live! ✨

We’re excited to share that our 2026 Wrinkle Clinic dates have now been published!
Whether you’re a regular patient or considering facial aesthetic treatments for the first time, our clinics are the perfect opportunity to refresh your appearance with safe, natural results you can trust.

🗓 View all upcoming clinic dates
👉 https://evolve-dentistry.co.uk/treatment/wrinkle-clinic/

Don’t wait too long – appointments tend to fill quickly!

#EvolveDentistry #WrinkleClinic #FacialAesthetics #NaturalResults #Portishead
✨ Meet Veronica ✨

One of our wonderful dental nurses here at Evolve Dentistry, Veronica is always focused on helping patients feel comfortable, relaxed, and cared for at every visit. 🦷
🌸 At Evolve Dentistry, we know that the little things make a big difference. 🌸

That’s why you’ll often see Nicky & Gabi arranging  flowers around the practice — creating a warm, welcoming space that looks and feels its best for our patients. ✨
✨ Meet Julie, one of our friendly Treatment Co-ordinators! ✨

Julie’s role is all about supporting our patients — from answering questions and explaining treatment options, to arranging finance and welcoming you to the practice for your consultation. 💙

If you’re considering treatment and would like a friendly chat to explore your options, you can book a meeting with Julie anytime. She’s here to make the process simple and stress-free. 🦷✨
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Dentistry
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