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The practice is committed to providing a high standard of treatment and service to its patients. To achieve this goal it is important that treatment fees are collected efficiently.

All patients are provided with a treatment plan and estimate before the treatment commences which has details of the payment terms and the fees payable for treatment.

To avoid unnecessary costs or inefficiency fees are collected before each treatment plan has been completed, with the fees payable as treatment progresses, with the full balance due before the final appointment. It is the policy of the practice to call patients the day before their appointment to take full payment for that appointment.

We take payment in advance as this significantly reduces our non-attendance rate, therefore we ask all patients to pay in advance and in doing so, we don’t have to increase our fees further to cover the cost of lost time. We don’t wish to judge which patients may or may not turn up, so we ask everyone to do this. Thank you for your understanding.

In the eventuality that fees are outstanding at the end of the treatment plan, the balance is collected at the last visit of the course of treatment.

If there are fees outstanding after the last visit, the practice will write to or telephone the patient to request payment. Reasonable steps will be taken to collect outstanding fees before a third party agent is instructed or legal action is initiated.

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We are on Instagram
👩‍⚕️ Ever wondered why dentists wear those magnifying glasses, called loupes?

In this video, Carol explains how loupes help dentists see the tiniest details with absolute precision. 🔍✨

They allow us to:
✅ Spot issues earlier
✅ Work with incredible accuracy
✅ Deliver the highest quality care for your smile

It’s all about combining expertise with the best tools, so you can feel confident you’re in safe hands. 🦷💙

#DentalCare #HealthySmile #BehindTheScenesDentistry
In this video, Yasmin explains what composite bonding is, how it works, and why it’s one of the most popular ways to transform your smile quickly and pain-free. 🦷💎

✅ No drilling
✅ No injections
✅ Instant results

Watch now to see if composite bonding could be right for you!

#CompositeBonding #SmileGoals #DentalAesthetics #ConfidentSmile
Meet Jemma, our Assistant Practice Manager, why not say hello next time you are in the pratice.
📣 An important update from Dr Carol Somerville Roberts

In this video, Carol shares some personal news about reducing her clinical days from early 2026, following advice from her consultant. While this means she’ll be seeing fewer patients day-to-day, Carol will still be very much involved in Evolve Dentistry, continuing to provide treatments such as amalgam removal and cosmetic dentistry, and ensuring we deliver the highest standards of care.

We’re also thrilled to share that Carol will be taking on the role of President of the British Academy of Cosmetic Dentistry this November 👏 — a fantastic recognition of her expertise and dedication to dentistry.

For many patients, your care will now be with Dr Richard Ford, Carol’s long-standing colleague and friend. Richard shares the same commitment to excellence and patient care that Evolve is known for, and we know you’ll be in excellent hands.

Thank you, as always, for your trust and support. 💙

#EvolveDentistry #PatientCare #DentalTeam #CosmeticDentistry
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Dentistry
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