The practice is committed to providing a high standard of treatment and service to its patients. To achieve this goal it is important that treatment fees are collected efficiently.
All patients are provided with a treatment plan and estimate before the treatment commences which has details of the payment terms and the fees payable for treatment.
To avoid unnecessary costs or inefficiency fees are collected before each treatment plan has been completed, with the fees payable as treatment progresses, with the full balance due before the final appointment. It is the policy of the practice to call patients the day before their appointment to take full payment for that appointment.
We take payment in advance as this significantly reduces our non-attendance rate, therefore we ask all patients to pay in advance and in doing so, we don’t have to increase our fees further to cover the cost of lost time. We don’t wish to judge which patients may or may not turn up, so we ask everyone to do this. Thank you for your understanding.
In the eventuality that fees are outstanding at the end of the treatment plan, the balance is collected at the last visit of the course of treatment.
If there are fees outstanding after the last visit, the practice will write to or telephone the patient to request payment. Reasonable steps will be taken to collect outstanding fees before a third party agent is instructed or legal action is initiated.


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BONDING


Dental Health Plan
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Ever wondered what it’s really like to walk through the doors at Evolve Dentistry? 💚
We know that for many people, the unknown can be the most nerve-wracking part of visiting the dentist. That’s why we wanted to show you around.
From the moment you arrive and step into our Patient Lounge, everything is designed to help you feel calm, welcomed, and comfortable. No clinical feel. No rushing. Just a relaxed space where you’re treated as a person, not an appointment.
This walkthrough gives you a glimpse of what to expect — so when you do visit, it already feels familiar.
Because feeling comfortable matters just as much as the care itself. 🤍
#EvolveDentistry #PracticeTour #PatientExperience #CalmDentistry #DentalAnxiety #YouAreWelcome


Feeling nervous about visiting the dentist? You’re not alone 💚
For many people, dental visits come with worry, past experiences, or simply the fear of the unknown — and that’s something we truly understand.
In this video, Rachael talks honestly about what it’s like if you feel nervous about coming to the dentist, and how we support patients every step of the way. From taking things at your pace, to listening without judgement, and making sure you always feel comfortable and informed.
At Evolve Dentistry, there’s no pressure and no rushing — just a calm, supportive environment where you’re in control from the moment you arrive in our Patient Lounge.
If you’ve been putting off an appointment because of nerves, this one’s for you. 🤍
#EvolveDentistry #NervousPatients #GentleDentistry #YouAreNotAlone #PatientCare #DentalAnxiety


There’s nothing more meaningful to us than hearing how someone felt in our care.
This testimonial was recently shared by a patient of Richard’s, and it captures exactly what we strive for every day — time, understanding, and dentistry delivered with compassion and respect.
Thank you for trusting us, and for taking the time to share your experience. It truly means more than words. 🤍
At Evolve Dentistry, every patient, every visit, every conversation matters.


Serious faces. Measuring tape out.
What could it be? 👀
Take a guess in the comments!


🪥 Simple steps for a healthier smile 🪥
In this video, Jessica shares her top tips on how to improve your oral hygiene at home. From brushing and interdental cleaning to small daily habits that make a big difference, she explains how to keep your teeth and gums healthy between visits to the practice.
A few simple changes can go a long way.
📞 Speak to reception if you’d like personalised advice or support.



