Face
Dentistry
From your first contact, our team will be with you every step of the way.
At Evolve, we like to find out as much about you, your dental history and your concerns as possible. This helps us provide you with the best possible experience possible. When you first come to Evolve, as a guest or as a member, you will follow the below journey.
1
Treatment Co-ordinator
It’s likely that you will have already spoken to either Julie or Rachael to book your new patient consultation. They are your first point of contact, if you ever want to discuss your treatment, you can contact them directly. When you book a new patient appointment, we will send you a link to some forms to complete ahead of your new patient consultation to help us get to know you a little better.
2
New patient consultation
When you arrive, Rachael or Julie will have a chat with you, giving you the time to ask any questions you may have. Following this, you will meet the Dentist who will be looking after you who will carry out a full clinical exam of your oral health. They will then discuss all of the treatment options with you.
3
Treatment Plan
Following your new patient consultation, the Dentist will prepare a treatment plan tailored specifically for you. This involves detailed treatment options, timelines, and addressing any concerns you may have. Our aim is to ensure transparency and clarity throughout this phase, enabling you to make informed decisions.
4
Finance options
The Treatment Co-ordinators will have discussed the finance options with you during your initial consultation. Once you are ready to move forward with treatment, they will speak to you again about whether you wish to pay using finance, or, pay the practice directly.
5
Treatment
Once you are ready to proceed with treatment, we will book the necessary appointments for you. Whether it's routine check-ups, cosmetic dentistry, or restorative procedures, we will work with you to find the best appointment for you.
6
Finishing your treatment
At the end of your treatment, you will meet with Julie or Rachael again to discuss any necessary aftercare. We will also encourage feedback, listen to your experiences, and answer any questions you may have. If you wish to continue to come to Evolve for your ongoing oral care, you can join the Dental Health Plan waiting list.
