Position: Appointment Book Coordinator/Receptionist (Job Share) Join the Multi-Award-Winning Team at Evolve Private Dental Practice
Are you a friendly, organised, and proactive professional seeking a flexible role in a supportive environment? Evolve Dentistry, a multi-award-winning private practice recognised for Best Team, is looking for a motivated Appointment Book Coordinator/Receptionist to join our team in a job-share capacity.
About the Role
This is a job share position, with shifts divided between:
Mornings:
8:00 AM – 2:00 PM,
One Saturday per month: 8:00 AM – 5:15 PM
Afternoons/Evenings:
Monday and Thursday: 1:30 PM – 7:15 PM
Tuesday and Wednesday: 1:30 PM – 6:15 PM
Friday: 1:30 PM – 5:15 PM
One Saturday per month: 8:00 AM – 5:15 PM
We are seeking candidates who can commit to either the morning or afternoon schedule, as well as the monthly Saturday rotation.
Key Responsibilities
Appointment Co-ordination: Manage the appointment book to ensure efficient scheduling and excellent patient care.
Patient Interaction: Welcome patients warmly and provide support in person in the practice, over the phone, or via email from the Evolve Hub.
Administrative Duties: Maintain accurate patient records, handle correspondence, and process payments.
Team Collaboration: Work closely with colleagues to ensure seamless practice operations.
What We’re Looking For
Experience: Previous experience in dental or healthcare reception is preferred but not essential.
Skills: Strong organisational and communication skills with attention to detail.
Technology: Confident using practice management software (training provided if needed).
Attitude: Friendly, professional, and patient-focused with a commitment to excellence.
Flexibility: Ability to work the specified hours including one Saturday per month.
What We Offer
Competitive Salary: Pro-rata for job share hours, based on experience.
Multi-Award-Winning Team: Join a practice celebrated for outstanding teamwork and patient care.
Modern Facilities: Work in a contemporary, well-equipped practice.
Professional Development: Opportunities for growth and training.
Work-Life Balance: Flexible hours through a job-share arrangement.
How to Apply
Excited to be part of our award-winning team? Please send your CV and a brief cover letter to hello@evolve-dentistry.co.uk, specifying whether you are applying for the morning or afternoon/evening shift.
Application Deadline: 31/12/24 or before if the position is filled.
Take the next step in your career with Evolve Dental Practice – where teamwork and exceptional care make all the difference!
Thank you for the big relief I felt for helping me out with an emergency appointment on the same day that I called and that was on a Friday! I was very impressed with that kind of service! The staff is always helpful and kind. I went in feeling rather depressed but after the dentist visit I left with the feeling it was all going to be alright. And it did, thank you so much, Evolve.
I have been coming to Evolve for many years, (since first opening) and the patient care I have received from Carole and her team is second to none. I always feel I am in safe hands. Thank you.
I dont think that is enough room in this text box to express how I feel about my whole experience at Evolve.I travel about 340 mile round trip, 8 hours in the car! to come to Evolve and it is so worth it.From booking experience to welcome team and atmosphere/ambience. The treatment I receive from all staff including both Carol (Dentistry)and Emma (my hygienist) is friendly professional and exemplary. I can highly recommend Evole Practice.
I’m feeling confident and very happy with my new smile, thanks to everyone at Evolve. The Invisalign process was well explained, comfortable and easy for me to manage. The staff at Evolve are friendly and caring and take time to listen. I have no hesitation in recommending Evolve to others.
I have been attending Evolve Dentistry for a couple of years and right from day one I have been very impressed with the practice. All the staff are very pleasant and friendly and provide an excellent service. I recently underwent some reconstructive and cosmetic treatment to help improve my aging teeth, and I have to say I'm absolutely delighted with the outcome. They are highly professional and provide an excellent service.
I have found Evolve to be very friendly and professional. I felt very welcomed for my first consultation. The information and follow up has been really good.
Carole & her team are absolutely amazing, the care and treatment is superb.I am terrified of dentistry work from many bad experiences when I was younger from other dentists.To get me to go to the Dentist fills me with so much anxiety & panic attacks but the moment I go through the doors Carole’s team reassure and make you comfortable.My treatments are done with sedation by Carol carrying out the treatment whilst giving lovely calming care. The sedation process is great and you have nothing to worry about Thank you Carole & The Team x
I was treated with courtesy and friendliness by all the staff , and as a new guest, I felt welcome.Every part of the treatment was fully explained and my comfort was utmost in the mind of Dr Yasmin Zeina during and after the procedure. A follow up call the next day, to check all was well, was also appreciated.
Evolve came recommended and didn’t disappoint, Yasmin and Mike are both at the top end the of game and absolute perfectionists! not to forget there support team who where always friendly and helpful, the reception knew I wanted my treatment completed asap and always called when there was opportunity to move appointments forward. I arrived at evolve with missing teeth, a mouth full of black fillings and a nhs denture that I couldn’t get on with, so I just never wore. I just wanted my old smile back. from day one I’ve been given multiple options to suit my budget and never pushed any given way, I now have better teeth than before! Yasmin remodelled my front teeth and replaced my fillings while Mike made my denture which I hardly know is there and could eat and drink with straight away, the team really invested in helping me and I’m truly grateful, I would highly recommend
Great experience with Carol and the team at Evolve. Each time I have visited, the team have been really professional and friendly and I have been really happy with the results. Each treatment has been performed efficiently and pain free and I am grateful to Carol and the team. Highly recommend .
This was absolutely the most relaxing experience I have ever had at a dentist. I had a long appointment as I needed a few things done, and I was completely comfortable the entire time, the dental work looks really good and I’m actually looking forward to my next appointment.
The level of professionalism and care received has been excellent and of a consistently high standard. The environment is contemporary relaxing, and all staff attentive and friendly.I do not hesitate to recommend Evolve Dentistry.
I am very happy to have found a team to look after my dental health. Important for me is that the team are good, honest professionals, caring and loving in what they do.I am very happy with the result of the treatment I have had.Thankyou team Evolve, you are amazing, you are Stars.
This dentist really cares about people who have a fear of them, they have always treated me with the empathy and the care I needed to put me at my ease and have given me the confidence that I can trust them 100% so I can fulfil my treatment without fear. I have tried other dentists before and never went back because I wasn't happy and more scared than ever. So i really am a nervous patient. Yet ive had dentures from them and teeth extracted with sedation and felt safe and not terrified as i trust them with everything that they told me. Every member of staff is caring and aware of your needs and do their best to make you feel safe and confident. Carol is amazing and for the years I have been there it was a decision that really gave me my confidence back and a dentist that I turn to when I need work done. I would never go anywhere else as I feel grateful I'm one of their patients.
Evolve have been looking after my teeth for many years. They are always extremely professional, very welcoming, and give excellent advice and treatments. I can highly recommend them and feel in very safe hands after some less pleasant experiences with a few NHS dentists. Evolve go that extra mile to make the service really personable which I really appreciate.
Just completed cosmetic treatment for a chipped front tooth and irregular gapping.Carol has fitted 4 porcelain veneers to my top front teeth which now look just fabulous.Smiling confidently again!Surprisingly pain free and a great big thank you to Carol, her able assistant, and all her team, including the hygienists who ensured my teeth were in great condition before the treatment.The whole team made me feel relaxed through the treatment and the weeks before in preparation for the veneers.5 stars and would definitely recommend.
Excellent customer care from the entire team at Evolve. Very friendly, informative and professional. The surgery is immaculate. Was very impressed to also see how my three year old daughter was looked after too, whilst having one of her first dentist appointments.
I’ve been with evolve for at least 10 years if not longer. They make me feel safe and they listen to my needs and requests. They have always done good work and if anything hasn’t been quite right they have rectified it immediately. I think the greatest testament to their services is that I travel 2h from Surrey to see them.
I am very happy with the treatment that I am receiving at Evolve. Everyone here is so kind and caring it’s not like any other dentist that I have ever been to before. 100% recommend.
I travel Two hours to attend my appointment here to have all of the amalgams taken out. 12 teeth in all. Two for each appointment. Its worth it. I wouldn't go anywhere else. I have had a fear of dentists all my life but had to take a chance with this particular treatment because of my condition. It's specialized as safety measures have to be in place.There was no need to worry at all. I was made to feel so relaxed and the treatment never hurt one tiny bit. If you fear this particular treatment,go to Evolve. You will not be disappointed 😊 My teeth look and feel fantastic. Thank you. Marie Yeo.
I recently visited Evolve for braces, and I couldn't be happier with my experience. From the moment I walked in, the team welcomed me and made me feel right at home.The staff at Evolve are not only friendly but also incredibly knowledgeable. They took the time to explain everything I needed to know about taking care of my braces, ensuring I felt confident and informed. Their dedication to patient care truly stood out and made a big difference in my overall comfort.If you're looking for a dentist that combines excellent customer service with a welcoming atmosphere, I highly recommend Evolve. They’ve made my journey with braces a positive one, and I’m grateful for everything they’ve done. Thank you!
I was cautious attending my first appointment, I'd had historical issues with a dentist from another practice in the past. I needn't of worried, I was truly looked after from the moment I arrived and was thoughtfully consulted with before the initial examination and a clear and easy to comprehend treatment plan proposal shared. The service and care are exceptional and I highly recommend this practice!
Great service from start to finish. Reception staff were lovely and my dentist was Yasmin was really great with me. After hating my teeth for so long, I am now so so happy with them and they have made me want to smile so much more.
Everyone at Evolve, the reception staff, nurses, hygienists and the dentists are all friendly, professional and reassuring. They put you at ease and the environment is also very clean and pleasant. Procedures and treatments are explained well and carried out to a high standard. I throughly recommend this dental practice. I have had porcelain veneers for four front four teeth and the difference is remarkable and yet completely natural looking. I am delighted with the result and very happy to be a patient at Evolve.
I have been going to Evolve for over 10 years now and they have always been great. Lovely environment and friendly staff. I have had both orthodontic and dental work done on my teeth over the ten year period and they look great now.
The best ever dentist! Don’t bother going anywhere else. Well worth the money, all the staff are so lovely. Carol is exceptional kind and caring and she saved my smile and re-gained my confidence. I will be forever grateful of her skills, time and effort. I won’t go anywhere else now. Thank you so much Evolve x
I was delighted with the final results after my orthodontic treatment. My teeth moved much quicker than I expected and wish I had done it years ago!Yasmin kept me fully informed about the treatment and all the staff were friendly and professional.I would definitely recommend Evolve dentistry for all dental procedures,Thank you everyone at Evolve.
I work at Evolve so I know it’s an amazing place. However, I had toothache and I have had to have a tooth out today. Not something I have any experience of and I was so nervous. Carol is an expert at pain free treatment and looked after me so well. Teeth can be tricky and she removed it effortlessly. Everyone was so kind and supportive. Can’t thank them enough.
Yasmin, Julie and the team were absolutely brilliant. I am so pleased with the results of my Invisalign treatment. I would highly recommend Evolve Dentistry!
After a lifetime of wonky teeth I decided to get them straightened and went to Evolve for a consultation. From the moment I walked in the door I felt I was in safe hands. Julie firstly discussed with me the 2 options for teeth straightening - Invisalign or ceramic fixed brace. I then had a consultation with Carol who discussed the options with me further. I never felt rushed or under any pressure to chose a specific one, if in fact any. I have chosen to go with Ceramic Fixed braces and it will take roughly 9 - 12 months. I am currently 3 months in and already friends and family are amazed at the difference. Most people cannot actually see the braces when I am smiling or speaking, but my teeth are already so much straighter. Evolve continue to support my journey and I am so happy I researched reputable Dentists and found the Team at Evolve. Everyone there is so happy and professional, you can tell it is a good place to work. I feel safe, heard, and my hopes for a beautiful smile are understood by the whole team. I don't believe anyone would regret going to Evolve, but you very well might regret NOT going :o)
My experience at Evolve has been great. Every member of staff was so friendly and helpful. They explained my treatment very well and provided fantastic service. I can't recommend Evolve enough.
I came to visit Carol for amalgam extractions and I was pleased with the safety protocols used to remove the mercury. The filings were replaced without issue and pain free. I then had Invisalign to straighten my teeth and I am delighted with the results. The whole team are wonderful and customer centric. I highly recommend.
Always a great experience at Evolve. Have been a patient for a number of years and took the plunge on some aligners. Experience start to ‘so far’ has been faultless. Looking forward to the results in 6 months (or so) time.
Such friendly staff! I used to feel apprehensive visiting the dentist, but both the dentist and hygienist make me feel at ease, and since going here I’ve felt absolutely fine every time. The place is kept spotless, and the chairs are very comfortable!
Evolve has been my Dentist since 2012, the team has remained the friendly practice with continual commitment to my needs since the beginning.The little things matter and make for the experience each and every time a pleasure instead of a chore.By the way the dental chair is so comfortable I have on occasion drifted off! I should also mention that’s due to gentle methods when performing treatment.
I heard great things about Evolve from many of my clients so decided to sign up after being with the NHS dentist since being a youngen.Evolve exceeded my expectations and more!!The team on the desk are lovely and very helpful. I’ve had encounters with Carol, Yasmin & Hannah who were very friendly, very knowledgeable and amazing at what they do - miles above anything I’ve experienced before.If you’re not signed up to work with Evolve; make it the next thing you do! 🦷🧚♀️
Had an amazing experience with evolve. Everyone was lovely and always talkative. The Dentist that I had was very thorough and wanted to make sure I was happy with my teeth. Overall super happy with my teeth I now feel so much more confident.
I was absolutely petrified to go to the dentist due to childhood experiences/trauma many years ago. It took some courage walking through the doors of Evolve Dentistry, however I needn’t had worried as the staff from the Reception Ladies, Julie in the office, the hygienists and a special mention for my dentist Yasmin were all super friendly, put me at ease with their patience and understanding, talked through all my worries and didn’t push for me to have anything done until I was feeling ready. I’ve now had a few procedures the most recent being composite bonding which I am absolutely thrilled with, along with healthy oral hygiene I can finally smile again without feeling embarrassed about my teeth. Have a review booked and am at the stage now I trust them so much I can actually look forward to my on going appointments. Thank you all Evolve team
Always a great experience at Evolve, polite, professional and friendly staff who go that extra mile. Very thoughtful touches such as a jigsaw in reception to help anxious patients and sending me flowers to celebrate a special occasion. Amazing customer service ⭐️⭐️⭐️⭐️⭐️
Superb experience with Evolve Dentistry. Following a fall they were quick to respond and fit me in at short notice and repair my teeth. Comforting and knowledgeable across the whole Evolve team. A dentist for life!
So so happy with the treatment we received from Dr Mike Gregory. He was so gentle and calm with my 80 year old mother. He made the perfect set of dentures for her which fit like a glove! She was over the moon! And all receptionists and nurses were so welcoming too!Well worth the 200 mile drive from London!Thank you 😊
Visited Evolve after a recommendation. Had an initial consultation chat and then a full check up and xrays with Yasmin. We discussed the results of my check up and also what I wanted from my smile. That's something that was never discussed with my previous dentist.I took the monthly plan offered and came away with costings for other work I wanted done.I'm just gutted I left it so late to find such a wonderful and welcoming practice. All the staff are so friendly and take the time to explain everything from treatment to payment and plans.Thoroughly recommend
This was a big decision and investment for me but I could not be happier with the results! Carol and the Evolve team have been extremely helpful, professional and caring during my treatment and after.I could not recommend Evolve and fixed braces enough for amazing results and a smile I am now definitely proud of. Thank you Carol, it's been like changing.
A fabulous practice. Carol and staff are amazing at what they do. Fully recommend for both dental and facial aesthetics. Wonderful practice ( this coming from a retired Dental Professional)
Always extremely professional and thorough. Booking is very efficient and never an issue if you need to change an appointment. All procedures are explained thoroughly and there is never any pressure to have unnecessary procedures. My dental crown and mouth guard have been completed perfectly and the modern technology is amazing. I had zero pain during the dental crown procedure. All round an excellent practice. 👍
Love Evolve, such a nice dentist practice, everyone is lovely and friendly. I’ve been going for years for dentistry and orthodontics and I’m so pleased I did. I now have amazing straight white teeth, so pleased with the results, would recommend them to anyone 😃
I had a really nice experience with evolve on Wednesday afternoon. The staff were lovely and reassuring .made me feel relaxed and comfortable , as I had never had any facial treatments before. They were happy to.answer any questions I asked .Explained everything throughly.were very professional. I would definitely recommend them for any treatments Thankyou evolve.
Yasmin & team are incredible. I felt thoroughly informed about my dental procedures before and during the treatment. They’re all so friendly and professional. Every penny I have spent has been worth it, I was and am treated with empathy, respect and kindness. The quality of their work and attention to detail is fantastic.
The membership is quite good. It keeps me in a 6month review cycle and when I leave I always have my next appointment booked. This way I don’t forget. Brilliant! Besides, excellent staff. Thanks to the Evolve Team
Big thanks to Carol and her team at evolve dentistry I was made to feel very welcome, professional from start to finish, I had 8 of my old amalgam fillings removed under a safe protocol and I'm very happy with the results. Overall great experience and would definitely recommend.