Face
Dentistry
If you have ever read this blog before, you may have noticed that I am keen on customer service in any industry, I am also interested in how other companies generate business as Evolve is a relatively new dental practice and we are still growing, so monitor where all our patients come from. This week we has an interesting experience as we are looking for a new contractor to carry out our general cleaning.
We have used a local company pretty much since we opened and have been very happy with the service that we have received. When we ask our patients what they like about Evolve, often the response is that we are nice and clean. We are looking for a new contractor as our regular cleaner is retiring so it’s a good opportunity to see if there is a more competitive service available. As it happened a cleaning company cold called us and we arranged a meeting.
It became apparent after a short time that their sales strategy was to be fairly derogatory about our current cleaner. At no point did we say that we were unhappy with our current situation and they didn’t take the time to find out why we were looking for a new contractor. There was an incorrect assumption that we are unhappy with our current cleaner and so want a new one. After a while, I started to become insulted by suggesting the cleaner was not doing a good job, thus suggesting that we have been fools to continue to employ them. I would like to stress that I have incredibly high standards in the care we deliver to all our patients, this includes the level of cleaning in the general areas. After all is the loo isn’t clean, how do you know our hands and instruments are clean? I strongly believe you can judge an establishment by the quality of it’s loo. How many times have you been to a wonderful restaurant and been disappointed by the lack of attention when it comes to the loo?
So my take home message this week is never make assumptions about someone else’s work, and if you really want to gauge the quality of an establishment, check out their loo.
✨ A little update from us at Evolve Dentistry ✨
As many of our patients know, our practice is currently closed this week while essential repair work is being carried out.
While everything is being completed, we’d just like to gently remind everyone not to leave any dental concerns until the last minute where possible. If something doesn’t feel quite right, please get in touch with us sooner rather than later so we can help arrange the most appropriate care for you.
Thank you so much for your patience, kindness and understanding while the work takes place - we’re looking forward to welcoming everyone back very soon. 💙
#Northsomerset #patientsfirst #patientsatisfaction #multiawardwinning #healthysmiles #healthysmile #dentist #portishead #portisheadmarina #nailsea #clevedon #acceptingnewpatient
Did you know? 👀
One of the simplest ways to improve your oral health is cleaning between your teeth every day.
Your toothbrush cleans the front, back and biting surfaces of your teeth - but it can’t always reach the tight spaces in between, where plaque and food can build up.
Using interdental brushes or floss daily can help:
✨ Reduce gum problems
✨ Freshen breath
✨ Lower the risk of decay between teeth
Not sure which products are best for you? Our team would always be happy to help guide you.
Small habits really do make a big difference 💙
#SmileMonth #HealthySmiles #GumHealth #OralHealth #Healthysmile #PatientsFirst #Portishead #NorthSomerset #Dentist #NaturalTeeth #Clevedon #Nailsea
✨ Is tooth whitening safe? ✨
Richard answers one of the questions we hear all the time in our latest Two Thirty video.
When carried out correctly and under the guidance of a dental professional, tooth whitening is a safe and effective way to brighten your smile. In this short video, Richard explains how professional whitening works, why it’s important to avoid unregulated products, and what patients should know before starting treatment.
Watch now to learn more and see if tooth whitening could be right for you 🤍
#Northsomerset #patientsatisfaction #patientsfirst #healthysmiles #smilemakeovers #healthysmile #acceptingnewpatients #nailsea #portishead #clevedon #portisheadmarina #dentist #toothwhitening #whiteteeth #smileconfidence
✨ “I can’t stop smiling.” ✨
We love hearing how much confidence patients gain from their new smile 🤍
In this video, one of our patients shares her experience after having veneers fitted at Evolve Dentistry and talks about how pleased she is with the results.
Every smile makeover is personal, and our aim is always to create natural, beautiful results that help patients feel more confident every day.
If you’ve been thinking about improving your smile, veneers may be one of the options available to you.
Watch her story and see the difference a smile can make ✨
#Northsomerset #multiawardwinning #patientsatisfaction #patientsfirst #smilemakeovers #healthysmile #acceptingnewpatients #nailsea #portishead #clevedon #portisheadmarina #dentist #veneers #cosmeticdentistry #smileconfidence
✨ What is composite bonding… and is it right for you? ✨
Composite bonding is one of the most popular cosmetic dental treatments we offer at Evolve Dentistry - but many people still aren’t completely sure what it actually involves.
Our latest blog explains:
🦷 What composite bonding is
🦷 What kinds of concerns it can improve
🦷 Whether it’s suitable for your smile
🦷 What to expect from treatment
From repairing chips and smoothing edges to improving the overall appearance of your smile, composite bonding can often create beautiful, natural-looking results with minimal preparation to the teeth.
Read the full blog to find out whether composite bonding could be the right option for you 🤍
#Northsomerset #multiawardwinning #patientsatisfaction #patientsfirst #smilemakeovers #healthysmile #acceptingnewpatients #nailsea #portishead #clevedon #portisheadmarina #dentist #compositebonding #cosmeticdentistry #smiledesign
This morning, our Clinical Director, Carol Somerville Roberts, was featured on BBC Radio Bristol discussing something we are incredibly passionate about – the connection between oral health and your overall wellbeing. 🦷✨
Many people don’t realise that your oral health can have an impact on the rest of your body, with links between gum health and conditions such as heart disease, diabetes and dementia.
During the interview, Carol shared practical advice on maintaining good oral hygiene and why looking after your mouth is about so much more than just your smile.
We’re so proud to see Carol helping to raise awareness of the importance of preventive dental care across our local community. 💙
#Northsomerset #multiawardwinning #patientsatisfaction #patientsfirst #healthysmiles #healthysmile #acceptingnewpatients #nailsea #portishead #clevedon #portisheadmarina #dentist #oralhealth #gumhealth #preventivedentistry #bbcradiobristol
✨ Considering cosmetic dental treatment? We’d love to welcome you to Evolve Dentistry ✨
We are currently accepting new patients for cosmetic dental treatments including clear aligners, composite bonding, veneers, smile makeovers and tooth whitening.
And here’s something many people don’t realise… you can visit us for cosmetic treatment even if you already have your own regular dentist.
Whether you’re looking to make a small change or completely transform your smile, our team will take the time to understand your goals and talk you through your options in a relaxed, supportive environment 🤍
If you’ve been thinking about improving your smile, now could be the perfect time to start.
📩 Message the practice or call reception to book a consultation.
#Northsomerset #multiawardwinning #patientsatisfaction #patientsfirst #straighterteetheveryday #straighterteeth #newpatients #naturalteeth #healthysmiles #smilemakeovers #healthysmile #acceptingnewpatients #nailsea #portishead #clevedon #portisheadmarina #dentist #cosmeticdentistry #compositebonding #clearaligners #toothwhitening
