If you have ever read this blog before, you may have noticed that I am keen on customer service in any industry, I am also interested in how other companies generate business as Evolve is a relatively new dental practice and we are still growing, so monitor where all our patients come from. This week we has an interesting experience as we are looking for a new contractor to carry out our general cleaning.
We have used a local company pretty much since we opened and have been very happy with the service that we have received. When we ask our patients what they like about Evolve, often the response is that we are nice and clean. We are looking for a new contractor as our regular cleaner is retiring so it’s a good opportunity to see if there is a more competitive service available. As it happened a cleaning company cold called us and we arranged a meeting.
It became apparent after a short time that their sales strategy was to be fairly derogatory about our current cleaner. At no point did we say that we were unhappy with our current situation and they didn’t take the time to find out why we were looking for a new contractor. There was an incorrect assumption that we are unhappy with our current cleaner and so want a new one. After a while, I started to become insulted by suggesting the cleaner was not doing a good job, thus suggesting that we have been fools to continue to employ them. I would like to stress that I have incredibly high standards in the care we deliver to all our patients, this includes the level of cleaning in the general areas. After all is the loo isn’t clean, how do you know our hands and instruments are clean? I strongly believe you can judge an establishment by the quality of it’s loo. How many times have you been to a wonderful restaurant and been disappointed by the lack of attention when it comes to the loo?
So my take home message this week is never make assumptions about someone else’s work, and if you really want to gauge the quality of an establishment, check out their loo.
BRACES
BONDING
Dental Health Plan
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A Brighter, More Confident Smile | Composite Bonding After Whitening at Evolve Dentistry
At Evolve Dentistry, we’re passionate about helping our patients achieve the smile they’ve always wanted. In this video, one of our lovely patients shares their experience after having composite bonding following a professional teeth whitening treatment.
✨ What is Composite Bonding?
Composite bonding is a minimally invasive cosmetic procedure that uses a tooth-coloured resin to improve the shape, size, and overall appearance of your teeth. Combined with whitening, it can make a dramatic difference to your smile – all without the need for drilling or injections.
🦷 Why Choose Evolve Dentistry?
Located in Portishead, our experienced and friendly team is dedicated to delivering natural-looking results tailored to each individual. We take time to understand your needs and provide a relaxed, judgement-free environment.
🎥 In This Video:
• See the transformation
• Hear directly from the patient about their journey
• Learn what to expect from whitening and bonding treatments
💬 Thinking about improving your smile? Book a consultation with our expert cosmetic dentists today: www.evolve-dentistry.co.uk
#CompositeBonding #TeethWhitening #SmileTransformation #EvolveDentistry #PortisheadDentist #CosmeticDentistryUK
The team are ready for our child orthodontic open day, and are excited to meet some new patients starting their journey to a straighter smile.
🎉 We’ve won! 🎉
We’re thrilled to announce that Evolve Dentistry has been named the national winner of the Patient Care Award at the 2025 Dentistry Awards! 🏆
Thank you to our incredible team and amazing patients — this win is for you. 💙
#DentistryAwards2025 #PatientCareExcellence #EvolveDentistry #PortisheadSmiles
550✨ Smile Transformation Alert! ✨
We’re thrilled to share this incredible before-and-after from one of our lovely patients here at Evolve Dentistry, Portishead. Just look at that confident new smile! 😁💫
Whether it’s subtle enhancements or a full smile makeover, our team is passionate about helping you feel proud of your teeth every time you smile.
Thinking about improving your smile? Book a consultation with our friendly team today – your dream smile could be closer than you think! 🦷💙
📍 Located in the heart of Portishead
📞 Call us on 01275
🌐 www.evolvedentistry.co.uk
#SmileMakeover #BeforeAndAfter #EvolveDentistry #PortisheadDentist #ConfidentSmile #PatientJourney #CosmeticDentistry
🦷 Ever wondered how we get a full picture of your smile?
In this reel, our brilliant dental nurse Lou walks you through how our OPG (panoramic) X-ray machine works – and why it’s such a valuable tool for spotting issues that aren’t always visible during a routine check-up.
From wisdom teeth to jaw health, the OPG helps us see the bigger picture so we can give you the best possible care.
🎬 Tap to watch Lou in action!
#EvolveDentistry #PortisheadDentist #DentalXray #OPGMachine #BehindTheScenes #HealthySmile #DentalCare