Face
Dentistry
If you have ever read this blog before, you may have noticed that I am keen on customer service in any industry, I am also interested in how other companies generate business as Evolve is a relatively new dental practice and we are still growing, so monitor where all our patients come from. This week we has an interesting experience as we are looking for a new contractor to carry out our general cleaning.
We have used a local company pretty much since we opened and have been very happy with the service that we have received. When we ask our patients what they like about Evolve, often the response is that we are nice and clean. We are looking for a new contractor as our regular cleaner is retiring so it’s a good opportunity to see if there is a more competitive service available. As it happened a cleaning company cold called us and we arranged a meeting.
It became apparent after a short time that their sales strategy was to be fairly derogatory about our current cleaner. At no point did we say that we were unhappy with our current situation and they didn’t take the time to find out why we were looking for a new contractor. There was an incorrect assumption that we are unhappy with our current cleaner and so want a new one. After a while, I started to become insulted by suggesting the cleaner was not doing a good job, thus suggesting that we have been fools to continue to employ them. I would like to stress that I have incredibly high standards in the care we deliver to all our patients, this includes the level of cleaning in the general areas. After all is the loo isn’t clean, how do you know our hands and instruments are clean? I strongly believe you can judge an establishment by the quality of it’s loo. How many times have you been to a wonderful restaurant and been disappointed by the lack of attention when it comes to the loo?
So my take home message this week is never make assumptions about someone else’s work, and if you really want to gauge the quality of an establishment, check out their loo.
How often should you really brush and floss? 🪥✨
Carol breaks it down in this short video, giving clear, practical advice to keep your teeth and gums healthy — and your smile confident.
It’s simple: the right routine makes all the difference. Start small, stay consistent, and your mouth will thank you!
💡 Tip: Even a few minutes more each day can make a big impact on long-term dental health.
#Portishead #DentalCare #OralHealth #BrushingTips #FlossingTips #HealthySmiles #FamilyDentist #EvolveDentistry #NorthSomerset
🦷 5 daily habits that can transform your oral hygiene
Great oral health isn’t built in a day — it’s the result of small, consistent habits. From brushing effectively to cleaning between your teeth, the things you do every day really matter.
We’ve just shared a new blog with 5 simple dental hygiene tips to help protect your teeth and gums and support long-term oral health.
If you’re looking for dental hygiene tips Portishead, this is a great place to start 👇
👉 Read the full blog - link in bio
#DentalHygiene #OralHealth #PreventiveCare #Portishead #HealthySmiles
How often should you brush and floss your teeth? 🪥✨
In this short video, Carol explains the best routine for healthy teeth and gums, why consistency matters, and simple tips to make oral care easy every day.
Even a few extra minutes of care each day can make a huge difference for your smile — and your confidence!
💡 Pro tip: Brushing twice a day and flossing once a day keeps your teeth and gums happy.
#Portishead #DentalCare #OralHealth #BrushingTips #FlossingTips #HealthySmiles #FamilyDentist #EvolveDentistry #NorthSomerset
She did it! 🚴♀️👏
Carol has officially completed her charity bike ride and we’re incredibly proud of her. One of our lovely patients even brought in this card to celebrate the achievement – such a thoughtful gesture.
The ride may be finished, but the fundraising is still open. If you’d like to support Carol and the cause she rode for, there’s still time to donate.
Every contribution makes a difference and means a lot to Carol and the team.
Tap the link in our bio to donate. Thank you for all the encouragement and support along the way. 💙
#TeamEvolve #CharityRide #Fundraising #CommunitySupport #ProudMoment
If you’d like to contribute, please use the link below. Thank you for cheering Carol on and supporting such a fantastic effort. 💙
#CharityRide #TeamEvolve #CommunitySupport #Fundraising
https://www.justgiving.com/page/carol-somerville-roberts-1
When should your child see the dentist for the first time? 🦷👶
Swipe through our carousel to learn why early dental visits matter, what to expect, and how starting young can set your child up for a lifetime of healthy smiles.
At Evolve Dentistry, we make children feel calm, understood, and cared for — because dentistry should be a positive experience from the very first visit.
#Portishead #FamilyDentist #ChildrensDentistry #HealthySmiles #FirstDentalVisit #EvolveDentistry #NorthSomerset #SmileConfidence
Portishead means more to us than a place of work - it’s home.
We’ve written an open letter to our local community to share what Evolve Dentistry truly stands for: compassion, authenticity, respect, and doing the right thing - always.
This practice was built with people at its heart. Not transactions, not targets - but neighbours, families, familiar faces and lasting relationships.
If you are part of this wonderful town - whether you’ve been with us for years or are simply curious about who we are - we’d love you to take a few moments to read it.
Thank you for trusting us to care for your smiles. We are incredibly proud to belong here.
👉 Read our letter to Portishead - link in bio.
#Portishead #Community #EvolveDentistry #Portishead
#PortisheadBusiness
#PortisheadLife
#NorthSomerset
#Gordano
#LovePortishead
#supportlocalsomerset
#CommunityMatters
#LocalCommunity
#IndependentBusiness
#ProudToBelong
#ServingOurCommunity
#EthicalBusiness
#dotherightthing
#EvolveDentistry
#PrivateDentistry
#FamilyDentist
#DentalCare
#SmileConfidence
#PatientCare
#ModernDentistry
Huge congratulations to Maisie 🎉
We are so proud to share that our trainee dental nurse, Maisie, has officially passed her dental nurse exams!
Maisie has worked incredibly hard alongside her training here at the practice, showing real dedication to her learning and to our patients every single day. From supporting clinicians chairside to helping create a calm, welcoming environment, she has grown in confidence and skill throughout her journey.
Becoming a qualified dental nurse is a fantastic achievement, and we couldn’t be happier for her. Please join us in congratulating Maisie next time you see her at the practice! 👏
Well done, Maisie – we’re so proud of you. 💙
#DentalNurse #TeamEvolve #PracticeLife #DentalTeam #ProudMoment
