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Dentistry
Customer service, it’s everywhere isn’t it? We all want you to know that we care about YOU.
In my blogs, I always try to share something useful with you, mainly on dentistry, but today, I want to tell you about a customer service experience that I had recently.
I have wanted a particular pair of shoes ( I am a girl after all) for some time now. I had coveted them from afar, I had actually touched them in a shop, and finally decided the time was right to buy the red soled shoes.
There is only one place in Bristol that I know of to buy these shoes, a famous up market department store in Cabot Circus. I made a special trip there and in anticipation of my purchase, sailed to the designer shoe department in a state of great excitement, to be met by 2 disinterested members of staff. I plough on, I find the shoes and look hopefully for some assistance, reluctantly, one of the sales assistants stopped chatting to her colleague and wandered over to me. I asked for my size, at which point the other assistant piped up from the other side of the shop ” I think that our last pair”.
Optimistically I waited for her to come back, and so she did, with no shoes. No suggestion of any alternatives, so I, in desperation, asked about another pair, she had to check my size again, and then returned with no shoes. Very reluctantly, she said she could order some for me, but it would take AT LEAST 2 weeks!! At that point I left, very disappointed.
I have since decided that I won’t be spending any money on the shoes I have wanted for a long time as it’s just not worth it. After all, what makes these shoes worth several hundred pounds? OK, they are immediately recognisable as they have red soles, and any shoe lover would recognise them immediately, but the whole process of buying the shoes should be an experience, choosing them, the interaction with the sales team, their enthusiasm for their product, the admiration of the product, their comments when you try them on ( luckily your feet don’t put on weight), the packaging, the box that they come in, I had already had requests just for the box, the bag, the anticipation of wearing them and admiring them at home. I am sure you get the picture.
During this recession, and I am daring to use the word, recession, studies have shown that spending has generally gone down, except on experiential shopping which has gone up by 11%. You generally have an “experience” when purchasing luxury goods.
When I set up Evolve Dentistry, I wanted to be able to offer something different, but how? Whilst Steven, Lisa, Joanne and I all work to the highest standards, I have no reason to believe that all other dentists don’t work to an equally high standard, so it has to be about how we care for you, from the moment you contact Evolve until the moment you leave until the next time. We remember your name, we smile, we want you to enjoy visiting us. We serve proper coffee, exceptional tea and delicious champagne, we even make your teeth look nice. It’s the Evolve experience, so if you want to enjoy a trip to the dentist, and I believe it is more than possible, call us now.
A Fresh Start This Autumn
Thinking of joining a new dental practice or finally addressing that cosmetic concern?
September offers the perfect opportunity – but appointments are in high demand.
Whether it`s general dental care or cosmetic treatments such as veneers, teeth straightening or whitening, our experienced team is ready to support your journey.
🗓 Secure your consultation now to avoid disappointment.
😁✨ Thinking about straightening your teeth but not sure where to start?
In this video, Rachael from Evolve Dentistry talks you through the teeth straightening options we offer and how we can help you achieve the smile you’ve always wanted – comfortably and discreetly.
From nearly invisible aligners to fixed brace systems, we’ll guide you through the best solution tailored to your needs and lifestyle.
🎥 Watch now to hear Rachael explain your options and how we make the process smooth, supportive, and stress-free.
📍Book a consultation today – your straighter smile starts here!
#EvolveDentistry #TeethStraightening #Invisalign #SmileTransformation #PortisheadDentist #ClearBraces #Orthodontics #ConfidentSmile
How Sedation Dentistry Can Help You Feel Relaxed
If dental appointments make you feel anxious or overwhelmed, you’re not alone. At Evolve Dentistry, we believe everyone deserves access to comfortable, stress-free dental care. That’s why we offer sedation dentistry in Portishead.
Sedation dentistry involves using medication to help you feel deeply relaxed during your treatment. While you’re still awake and able to respond, you’ll feel calm and often have little to no memory of the procedure afterwards.
Sedation can be an excellent option if:
- You experience severe dental anxiety
- You have a strong gag reflex
- You need a complex or lengthy treatment
- You’ve avoided the dentist for years due to fear
At Evolve Dentistry, our experienced team will carefully assess your needs and discuss the sedation options available to you. Your safety and comfort are always our top priorities, and we take the time to explain each step so you know exactly what to expect.
By choosing sedation dentistry in Portishead, you can finally receive the dental care you need without the fear or worry. Many of our patients tell us that after trying sedation, they no longer put off their appointments and feel much more confident about their oral health.
If you’ve been avoiding the dentist because of anxiety, we invite you to discover how gentle, compassionate care and sedation options can transform your experience. #sedation #sedationdentist #awardwinning #beyourbestself #Northsomerset #freeconsultation #multiawardwinning #patientsatisfaction #compositebonding #patientsfirst #newpatients #healthysmiles #naturalteeth #acceptingnewpatients #nailsea #portishead #clevedon #portisheadmarina #dentist #dentures
At Evolve Dentistry in Portishead, we understand that visiting the dentist can be a daunting experience for many people. Dental anxiety is incredibly common — and it’s nothing to be ashamed of. Whether you’ve had a bad experience in the past or simply feel nervous about the unknown, we’re here to help you feel safe and supported every step of the way.
As a trusted dentist for nervous patients in Portishead, we’ve built our practice around creating a calm, friendly environment. From the moment you walk through the door, you’ll be greeted by our warm and understanding team who will take the time to listen to your concerns.
Our gentle approach starts with communication. We believe that explaining treatments clearly and answering all your questions helps to ease anxiety. We never rush appointments — we give you the time you need to feel comfortable.
We also offer a variety of techniques to help you relax, including Calma Lamba, calming music, and breathing techniques. For patients who need extra support, we can also discuss sedation options.
Don’t let fear stop you from getting the dental care you need. At Evolve Dentistry, we’re dedicated to making sure every visit is as stress-free as possible.
If you’re looking for a dentist for nervous patients in Portishead, we’re here to help you regain confidence in your smile — and in visiting the dentist.
#awardwinning #Northsomerset #freeconsultation #multiawardwinning #compositebonding #patientsatisfaction #patientsfirst #orthodontist #newpatients #healthysmiles #naturalteeth #healthysmile #smilemakeovers #acceptingnewpatients #nailsea #portishead #clevedon #toothwhitening #whitening #hygienist #portisheadmarina #dentist #dentures #braces #hometoothwhitening
🚴♀️ She hasn’t ridden a bike in 10 years… and now she’s training for a huge charity challenge!
Our principal, Carol Somerville Roberts, is getting back in the saddle to take on an epic bike ride next year in aid of @Bridge2Aid – helping provide vital dental training and care in communities that need it most. 💙
This video was taken just before her very first training ride – give her some love and encouragement in the comments! 🙌
You can support Carol’s fundraising journey by donating via the link in our bio. Every pound will help change lives. 💫
#EvolveDentistry #Bridge2Aid #CharityChallenge #Fundraising #BackInTheSaddle #SmileForACause #CharityBikeRide
✨ Wondering when it’s the “right time” to start facial aesthetic treatments? You’re not alone!
At Evolve Dentistry, we believe confidence isn’t about chasing trends — it’s about feeling good in your own skin, at any age.
Here’s what you should know:
🔞 Under 18? It’s illegal in the UK to receive injectable treatments like fillers or wrinkle reduction — and for good reason.
⏳ Most people start in their late 20s+, when early signs of ageing (like fine lines or volume loss) begin to appear.
🧠 It’s not just about age — maturity, motivation, and understanding the process are key.
🧑⚕️ We focus on natural, subtle enhancements — no overdone results here.
💬 A thorough consultation is essential — we only recommend treatments that are right for you.
We’re here to support you with honest advice, professional care, and results that reflect you at your best — not a filter.
📍 Save Face Accredited | Portishead
📞 DM us to book a friendly consultation!
#FacialAesthetics #DermalFillersUK #WrinkleReduction #NaturalEnhancements #EvolveDentistry #PortisheadBeauty #BotoxUK #HealthyConfidence #GlowNaturally #FacialAesthetics #EvolveDentistry #DermalFillers #NaturalResults #ConfidenceAtEveryAge #WrinkleReduction #savefaceaccredited #PortisheadClinic #SafeAndProfessional #SaveFaceAccredited #skinrejuvenationtreatments #SmoothSkin #ConfidenceBoost #wrinklesmoothing #clevedon #portisheadmarina #newpatients #nailsea #portisheadlife #Northsomerset #portishead
When the UK turns into the Sahara, our welcome team turn into pros at keeping their cool 🥵❄️
Even in the heatwave, you’ll still get the warmest welcome at Evolve Dentistry… just with a little extra breeze! 😎💨 #TeamEvolve #HeatwaveHacks #CoolAsCanBe
